Real People.
Real Help.
Absolute Trust.

1. Introduction & Acceptance

Welcome to PrimeAssist ("PrimeAssist", "we", "us", or "our"). By accessing or using any part of our platform, website (primeassistcare.com), mobile applications, or services (collectively, the "Platform"), you agree to be legally bound by these Terms of Service ("Terms"). If you do not agree, you must not use the Platform.

These Terms form a legally binding agreement between you and PrimeAssist. If you are using the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Definitions

• "Client" means any individual or entity that registers on the Platform to request services from an Assistant.
• "Assistant" means an independent contractor who registers on the Platform to provide personal assistance services to Clients.
• "Services" means the personal assistance tasks facilitated by PrimeAssist, including errand assistance, bill payments, shopping, and lifestyle support.
• "Task" means a specific assignment created by a Client and completed by an Assistant.
• "Task Log" means the complete, timestamped record of all actions, receipts, and documentation for a Task.
• "Spending Limit" means the maximum monetary amount a Client authorises for a Task.
• "Service Fee" means the fixed fee paid to an Assistant upon confirmed Task completion.

3. Eligibility

To use the Platform you must: (a) be at least 18 years of age; (b) have legal capacity to enter into binding contracts; (c) not be prohibited from using the Platform under applicable law; and (d) provide accurate, current, and complete information during registration. PrimeAssist reserves the right to refuse registration or terminate accounts at its sole discretion.

4. Account Registration & Security

You must register an account to access most Platform features. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. Notify us immediately at support@primeassistcare.com of any unauthorised use. You may not share, transfer, or allow others to access your account.

5. Services — Client Terms

5.1 Task Creation

Clients create Tasks by providing instructions, a Spending Limit, and payment authorisation. Clients are solely responsible for the accuracy and completeness of their instructions.

5.2 Spending Limits

The Spending Limit you set is a hard cap. Assistants are contractually prohibited from spending in excess of this amount.

5.3 Receipt Requirement

Every financial transaction must be receipted. Receipts are uploaded, timestamped, and locked in the Task Log. Clients may access Task Log records at any time.

5.4 Payment Release

The Service Fee is held by PrimeAssist and only released upon the Client's written confirmation of satisfactory completion. Clients must confirm or raise a dispute within 72 hours of completion notification.

5.5 Client Conduct

Clients must not request Tasks that are illegal, fraudulent, or involve prohibited goods. PrimeAssist reserves the right to cancel any Task that violates this section.

6. Services — Assistant Terms

6.1 Independent Contractor Status

Assistants are independent contractors, not employees. Assistants are solely responsible for their own taxes, insurance, and legal compliance.

6.2 Vetting & Verification

Assistants agree to complete PrimeAssist's vetting process including ID verification, background checks, reference checks, skills assessments, and execution of a signed NDA and Service Agreement.

6.3 Executor Obligation

Assistants act strictly as executors of Client instructions. Assistants must not make financial decisions beyond the scope of Client instructions, spend beyond the Spending Limit, omit receipts, or share Client information with any third party.

6.4 Service Fee

Assistants receive a fixed Service Fee per Task, disclosed prior to acceptance. PrimeAssist deducts a platform commission as disclosed in onboarding materials.

7. Prohibited Conduct

• Providing false information during registration or in connection with a Task.
• Circumventing PrimeAssist's payment, receipting, or documentation systems.
• Using the Platform to facilitate any illegal, fraudulent, or deceptive activity.
• Harassing, threatening, or abusing any other Platform user.
• Soliciting Clients or Assistants to conduct transactions outside the Platform.
• Uploading viruses, malware, or disruptive code.
• Reverse engineering or scraping any part of the Platform.
• Impersonating another person or entity.

8. Intellectual Property

PrimeAssist retains all rights in the Platform, including software, design, content, trademarks, and trade names. You are granted a limited, non-exclusive, non-transferable licence to use the Platform solely in accordance with these Terms. You must not copy, modify, distribute, sell, or lease any part of the Platform without prior written consent.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIMEASSIST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. PRIMEASSIST'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (a) SERVICE FEES PAID IN THE PRIOR THREE MONTHS; OR (b) USD $100.

10. Disclaimer of Warranties

THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR UNINTERRUPTED SERVICE.

11. Indemnification

You agree to indemnify and hold harmless PrimeAssist and its officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, and expenses arising from: (a) your use of the Platform; (b) your breach of these Terms; (c) your violation of applicable law or third-party rights; or (d) any dispute between you and another user.

12. Termination

PrimeAssist may suspend or terminate your account at any time, with or without notice, for breach of these Terms. Upon termination, your right to use the Platform ceases immediately. You may close your account at any time by contacting support@primeassistcare.com.

13. Dispute Resolution

For disputes between Clients and Assistants, PrimeAssist will review the Task Log within five (5) business days. PrimeAssist's determination is final for amounts up to USD $500. Larger disputes shall be submitted to binding arbitration under AAA rules (US) or ICC rules (international).

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States. For UK and EU users, mandatory consumer protection laws of your country of residence also apply.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes at least 14 days before they take effect. Continued use constitutes acceptance.

16. Contact

PrimeAssist · legal@primeassistcare.com · primeassistcare.com

1. Introduction

PrimeAssist is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights. It applies to all users of primeassistcare.com and associated applications. By using the Platform you acknowledge you have read this policy.

2. Data We Collect

Information You Provide

• Registration data: full name, email address, password (hashed), country, phone number.
• Identity verification: government-issued ID documents, selfie photos (Assistants only).
• Profile information: biography, skills, tier level, availability.
• Task data: descriptions, spending limits, instructions, completion notes.
• Financial data: payment method details processed by our PCI-compliant payment processor; we do not store full card numbers.
• Communications: messages exchanged between Clients and Assistants on the Platform.
• Uploaded files: receipts, invoices, photos submitted in connection with Tasks.

Information Collected Automatically

• Device and browser information (IP address, browser type, operating system).
• Usage data (pages visited, features used, timestamps).
• Cookies and similar tracking technologies (see Section 9).

3. How We Use Your Data

• Create and manage your account.
• Match Clients with suitable Assistants.
• Facilitate, document, and complete Tasks.
• Process payments and release Service Fees.
• Verify the identity and background of Assistants.
• Provide customer support and resolve disputes.
• Send service-related communications.
• Send marketing communications where you have opted in.
• Detect and prevent fraud, abuse, and Terms violations.
• Comply with legal obligations.
• Improve the Platform through anonymised analytics.

4. Legal Basis for Processing (EEA/UK)

• Contract performance: data necessary to provide our services.
• Legitimate interests: fraud prevention, platform improvement, security.
• Legal obligation: compliance with applicable laws.
• Consent: marketing communications and non-essential cookies.

5. Data Sharing & Disclosure

We do not sell your personal data. We share data only as follows:

With Other Platform Users

Clients receive the first name, tier level, and profile summary of their assigned Assistant. Full identity documents are never shared with Clients.

With Service Providers

We share data with vendors including payment processors, background check providers, cloud hosting, and email services. All are bound by data processing agreements.

Legal Compliance

We may disclose data when required by law, court order, or to protect the rights and safety of PrimeAssist or others.

Business Transfers

In the event of a merger or acquisition, your data may be transferred to the successor entity, subject to this policy.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your own, including the United States. For EEA/UK users, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place for any such transfers.

7. Data Retention

• Active account data is deleted within 30 days of account closure.
• Task Logs and financial records are retained for 7 years for legal compliance.
• Background check data is deleted within 90 days of account closure.

8. Your Rights

• Access: request a copy of your personal data.
• Rectification: request correction of inaccurate data.
• Erasure: request deletion of your data (subject to retention requirements).
• Restriction: request we limit processing of your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or direct marketing.
• Withdraw consent: at any time for consent-based processing.

To exercise any right, email privacy@primeassistcare.com. We will respond within 30 days.

9. Cookies

We use cookies and similar technologies to operate the Platform, remember preferences, and analyse usage. See our Cookie Policy for full details. You can manage cookie preferences via your browser settings.

10. Security

We implement industry-standard security measures including TLS encryption, hashed password storage, access controls, and regular security reviews. No internet transmission is 100% secure. You are responsible for keeping your credentials confidential.

11. Children's Privacy

The Platform is not directed to persons under 18. We do not knowingly collect personal data from minors. Contact us if you believe a minor has provided us with data.

12. Changes to This Policy

We may update this policy periodically. We will notify you of material changes at least 14 days in advance. Continued use after the effective date constitutes acceptance.

13. Contact & Complaints

For privacy questions: privacy@primeassistcare.com. UK/EEA users may also lodge a complaint with their local data protection authority (e.g., UK ICO at ico.org.uk).

1. Overview

This policy governs all financial transactions on PrimeAssist, including Client payments, Assistant Service Fees, spending limit management, and refund eligibility.

2. How Payments Work

Client Payment Flow

1. Client creates a Task and sets a Spending Limit.
2. Client pre-authorises payment up to the Spending Limit via our secure payment processor.
3. Assistant completes the Task and uploads full receipts and documentation.
4. Client reviews receipts and confirms completion (within 72 hours).
5. Upon confirmation, PrimeAssist releases the Service Fee to the Assistant.
6. Any underspend is voided or credited per Section 4.

Service Fee vs Task Spend

The Client pays two components: (a) the Task Spend — reimbursement of actual expenditures; and (b) the Service Fee — a fixed platform fee for the Assistant's service. These are displayed separately on every invoice.

3. Refund Eligibility

Full Refund

A full refund of the Task Spend and Service Fee is available where:

• A Task is cancelled before an Assistant begins work.
• PrimeAssist determines the Assistant failed to complete the Task.
• An Assistant spent funds in excess of the authorised Spending Limit.
• Receipts are absent, falsified, or do not correspond to authorised expenditures.
• A platform technical fault results in an erroneous charge.

Partial Refund

A partial refund of the Task Spend (not the Service Fee) may be issued where:

• A Task was partially completed and the Client received documented partial value.
• An Assistant spent less than the Spending Limit and the underspend was not previously voided.

No Refund

• A Task was completed as instructed and the Client confirms completion.
• The Client provided incorrect instructions that led to an unsatisfactory outcome.
• A refund request is made more than 14 days after Task completion notification.
• The Client disputes a Task in bad faith without evidence.

4. Underspend & Remaining Funds

If an Assistant spends less than the authorised Spending Limit, the difference is documented in the Task Log and automatically voided (pre-authorisation released) within 3–5 business days. Clients are never charged for funds not actually spent.

5. Dispute Process

1. Submit a dispute via the Platform dashboard or email billing@primeassistcare.com within 72 hours of completion notification.
2. Include your Task ID, a description of the issue, and any supporting evidence.
3. PrimeAssist will review the complete Task Log within 5 business days.
4. If a refund is approved, it will be processed within 10 business days.

PrimeAssist's determination is final for amounts up to USD $500. Larger disputes are subject to arbitration per the Terms of Service.

6. Processing Times

• Refunds to credit/debit cards: 5–10 business days.
• Refunds to digital wallets: 2–5 business days.
• Service Fee releases to Assistants: within 3 business days of Client confirmation.

7. Currencies & Taxes

All fees are displayed in USD unless otherwise stated at checkout. PrimeAssist is not responsible for currency conversion fees. Clients are responsible for applicable taxes in their jurisdiction. Assistants are solely responsible for reporting and remitting taxes on their Service Fees.

8. Fraudulent Transactions

If you believe a charge on your account is fraudulent or unauthorised, contact billing@primeassistcare.com immediately. We will investigate and, where fraud is confirmed, issue a full refund.

1. Purpose

This Acceptable Use Policy sets out the rules governing what you may and may not do on the PrimeAssist platform. It applies to all users — Clients, Assistants, and any other persons accessing the Platform. Violation may result in suspension or termination of your account and referral to law enforcement.

2. Permitted Use

The Platform may only be used for its intended purpose: the legitimate facilitation of personal assistance tasks between verified Clients and verified Assistants. All users must use the Platform in compliance with all applicable laws, provide accurate and honest information at all times, treat other users with respect and professionalism, and report any suspected violations to abuse@primeassistcare.com promptly.

3. Prohibited Activities — All Users

Fraud & Deception

• Creating fake accounts or impersonating another person or entity.
• Submitting false, altered, or fabricated receipts or documentation.
• Misrepresenting your identity, qualifications, or intentions.
• Engaging in any form of financial fraud, including chargeback abuse.

Platform Integrity

• Attempting to circumvent, disable, or interfere with any security feature.
• Uploading viruses, malware, ransomware, or harmful code.
• Scraping, crawling, or extracting data by automated means.
• Reverse engineering, decompiling, or disassembling any part of the Platform.

Off-Platform Transactions

• Soliciting or facilitating transactions between Clients and Assistants outside the Platform.
• Sharing contact details to bypass Platform payment mechanisms.

Illegal Activity

• Using the Platform to facilitate any illegal activity in any jurisdiction.
• Requesting Tasks involving illegal goods or substances.
• Requesting Tasks that facilitate money laundering, tax evasion, or financial crime.

4. Prohibited Activities — Assistants

• Spending beyond the authorised Spending Limit under any circumstances.
• Retaining Client funds, overpayments, or change without immediate reporting.
• Making financial decisions not explicitly covered by Task instructions.
• Accessing or retaining Client financial credentials beyond immediate Task requirements.
• Accepting tasks known or suspected to be fraudulent.

5. Consequences of Violation

PrimeAssist reserves the right to: remove any content that violates this AUP; suspend or permanently terminate any account found in breach; withhold pending Service Fees pending investigation; report violations to relevant law enforcement or regulatory authorities; and pursue civil remedies for damages caused.

6. Reporting Violations

Report violations to abuse@primeassistcare.com with as much detail as possible. All reports are treated confidentially.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners. Similar technologies include local storage, session storage, web beacons, and pixel tags — this policy covers all of these collectively as "cookies".

2. How We Use Cookies

PrimeAssist uses cookies to operate the Platform, authenticate users, remember preferences, maintain session security, and analyse how the Platform is used. We do not use cookies to serve third-party advertising.

3. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Platform to function. They cannot be disabled. They include:

• Session authentication tokens — keep you logged in during your session.
• CSRF protection tokens — protect against cross-site request forgery attacks.
• Load balancing cookies — ensure consistent server performance.

Preference Cookies

These remember your settings and preferences to improve your experience, such as language preferences and saved display settings. You may disable these via your browser settings, though some Platform features may be affected.

Analytical Cookies

These help us understand how users interact with the Platform by collecting anonymised data about page visits, feature usage, and session duration. We use this data to improve the Platform. These cookies are only set with your consent where required by law.

• No data from analytical cookies is sold to or shared with advertising networks.
• All analytical data is aggregated and anonymised before analysis.

Security Cookies

These cookies support our fraud detection and abuse prevention systems. They help us identify unusual behaviour patterns that may indicate unauthorised access attempts.

4. Third-Party Cookies

We use the following third-party services that may set cookies:

• Payment processor: Our PCI-compliant payment processor sets cookies for fraud prevention and session continuity during checkout. These are strictly necessary for payment functionality.
• Background check provider (Assistants only): Our vetting partner may set cookies during the identity verification flow.

PrimeAssist does not permit advertising networks, social media platforms, or any other third parties to set cookies on our Platform for tracking or advertising purposes.

5. Cookie Durations

• Session cookies: deleted when you close your browser.
• Authentication cookies: expire after 30 days of inactivity (or sooner if you log out).
• Preference cookies: expire after 12 months.
• Analytical cookies: expire after 13 months.

6. Managing Your Cookie Preferences

You can control and delete cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific sites. Please note:

• Disabling essential cookies will prevent the Platform from functioning correctly and you will not be able to log in.
• Disabling preference cookies means your settings will not be saved between sessions.
• Disabling analytical cookies will not affect your ability to use the Platform.

Browser-specific guidance:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions

7. Consent

Where required by applicable law (including UK PECR and EU ePrivacy Directive), we will request your consent before placing non-essential cookies. You may withdraw consent at any time via your browser settings. Withdrawing consent will not affect the lawfulness of any processing that occurred prior to withdrawal.

8. Changes to This Policy

We may update this Cookie Policy periodically. We will notify you of material changes via the Platform or by email. Continued use of the Platform after such changes constitutes acceptance.

9. Contact

For questions about our use of cookies: privacy@primeassistcare.com

1. Nature of Services

PrimeAssist is a technology platform that facilitates connections between Clients who require personal assistance tasks and independent Assistants who perform those tasks. PrimeAssist is not itself a provider of personal assistance services, a financial institution, a bank, a financial advisor, an employment agency, or a staffing firm.

2. No Financial Advice

Nothing on the PrimeAssist platform, website, or in any communication from PrimeAssist or its representatives constitutes financial, investment, tax, or legal advice. The platform's bill payment and errand services are administrative execution services only. Clients are solely responsible for all financial decisions and for ensuring that task instructions comply with their own legal and financial obligations.

PrimeAssist is not a regulated financial services provider. Assistants performing bill payments and financial errands on the Platform do so strictly as agents carrying out Client-specific instructions, not as financial advisors or fiduciaries.

3. Independent Contractor Disclaimer

All Assistants on the PrimeAssist platform are independent contractors. They are not employees, agents, representatives, or partners of PrimeAssist. PrimeAssist does not supervise, direct, or control the work of Assistants beyond the task documentation and accountability requirements set out in the Independent Contractor Agreement.

PrimeAssist is not liable for the actions, omissions, negligence, or misconduct of any Assistant, except to the extent that PrimeAssist has failed to implement its stated vetting and accountability processes.

4. No Employment Relationship

The PrimeAssist platform is not a job board, staffing agency, or employment platform. Engagement with the Platform does not create an employment relationship between PrimeAssist and any Client or Assistant. PrimeAssist does not offer employment benefits, guarantees of earnings, or minimum task volumes to any Assistant.

5. Platform Availability

PrimeAssist makes reasonable efforts to maintain platform availability but does not guarantee uninterrupted or error-free service. The Platform may be temporarily unavailable due to maintenance, technical issues, or events beyond our control. PrimeAssist is not liable for any loss or inconvenience caused by platform downtime.

6. Third-Party Links

The Platform may contain links to third-party websites or services. PrimeAssist does not endorse, control, or assume responsibility for the content, privacy practices, or reliability of any third-party site. Access to third-party sites is at your own risk.

7. Accuracy of Information

PrimeAssist endeavours to keep platform content accurate and up to date, but makes no representations or warranties about the completeness, accuracy, reliability, or suitability of any information on the Platform. You rely on any such information at your own risk.

8. Limitation of Liability

To the fullest extent permitted by applicable law, PrimeAssist's total liability to you arising from or in connection with the Platform or Services shall not exceed the greater of: (a) the Service Fees paid by or to you in the three (3) months preceding the event giving rise to the claim; or (b) USD $100. This limitation applies to all causes of action in aggregate, including contract, tort, and statute.

9. Jurisdiction-Specific Notes

United Kingdom: Nothing in this Disclaimer excludes or limits PrimeAssist's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

European Union: Consumers in the EU retain all rights granted under applicable EU consumer protection legislation, which this Disclaimer does not seek to override.

Australia: Nothing in this Disclaimer excludes statutory guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

10. Contact

Legal queries: legal@primeassistcare.com · primeassistcare.com

1. Parties

This Independent Contractor Agreement ("Agreement") is entered into between PrimeAssist ("Company") and the individual who accepts this Agreement upon registration as an Assistant ("Contractor"). This Agreement governs the Contractor's provision of personal assistance services through the PrimeAssist platform.

2. Independent Contractor Status

The Contractor is an independent contractor and not an employee, agent, partner, or joint venturer of the Company. The Contractor is free to set their own hours and accept or decline Tasks, provides their own tools and equipment, is solely responsible for their own taxes and insurance, is not entitled to employee benefits, and may work for other clients subject to confidentiality obligations.

3. The Golden Rule — Executor Obligation

The Contractor acknowledges and agrees that:

• They act solely as an executor of the Client's explicit instructions.
• They must never make independent financial decisions on a Client's behalf.
• They must never spend beyond the authorised Spending Limit under any circumstances.
• Every financial expenditure must be receipted, and receipts must be uploaded to the Platform promptly.
• Receipts must accurately reflect actual transactions and must not be altered.
• They must not retain, divert, or misappropriate any Client funds.

Breach of this section constitutes a material breach of this Agreement and may result in immediate termination and legal action.

4. Vetting & Onboarding Requirements

Prior to accepting any Task, the Contractor must complete: government-issued ID verification; background check; reference checks (minimum two professional references); skills assessment; execution of this Agreement and the Company's NDA; and completion of PrimeAssist's onboarding training modules.

5. Compensation

The Contractor receives a fixed Service Fee per completed Task as disclosed in the Platform's fee schedule. Service Fees are released by the Company within three (3) business days of Client confirmation of completion, subject to the Company's platform commission as disclosed in onboarding materials. The Company reserves the right to withhold Service Fees pending investigation of a Task dispute.

6. Confidentiality

The Contractor agrees to keep strictly confidential all Client information, including personal details, financial information, Task instructions, and any other information obtained through the Platform. This obligation survives termination of this Agreement. Breach may result in immediate termination and legal proceedings.

7. Non-Solicitation

During the term of this Agreement and for twelve (12) months following termination, the Contractor agrees not to solicit, contact, or transact with any Client directly outside the Platform for services that are the same or similar to PrimeAssist's services.

8. Tier System

• Tier 1: Tasks up to USD $500.
• Tier 2: Tasks up to USD $2,000.
• Tier 3: Tasks above USD $2,000 (by invitation only).

Tier promotions are at the Company's sole discretion based on performance, client satisfaction, and task history.

9. Termination

This Agreement may be terminated by either party with 14 days' written notice, or immediately by the Company for material breach including misappropriation of funds, falsification of receipts, or breach of confidentiality. Outstanding Service Fees for confirmed completed Tasks will be settled within 14 days of termination.

10. Governing Law

This Agreement is governed by the laws of the State of Delaware, United States. For UK-based Contractors, applicable UK employment and tax law provisions are not excluded.

1. Purpose

This Non-Disclosure Agreement ("NDA") is between PrimeAssist ("Disclosing Party") and the registered Assistant ("Receiving Party") to protect confidential information exchanged in connection with the provision of personal assistance services through the PrimeAssist platform.

2. Definition of Confidential Information

"Confidential Information" means any and all non-public information, including:

• Client personal data: names, addresses, financial account details, family information, and any other personally identifiable information.
• Client task details: instructions, spending limits, preferences, and information provided in connection with a Task.
• PrimeAssist business information: pricing, fee structures, platform architecture, internal processes, and commercial strategies.
• Any information marked "confidential" or that a reasonable person would understand to be confidential.

Confidential Information does not include information that: (a) is or becomes publicly known through no breach of this Agreement; (b) was lawfully known to the Receiving Party before disclosure; or (c) is required to be disclosed by law or court order, provided prior written notice is given.

3. Obligations

The Receiving Party agrees to: keep all Confidential Information strictly confidential using at least the same level of care as for its own confidential information; use Confidential Information solely for completing assigned Tasks; not disclose Confidential Information to any third party without prior written consent; not copy or store Confidential Information beyond what is necessary; and immediately notify PrimeAssist of any actual or suspected unauthorised disclosure.

4. Client Data — Special Obligations

• Never retain Client financial credentials or account numbers beyond the immediate transaction.
• Never photograph, screenshot, or copy Client documents except as required for Task receipting on the Platform.
• Immediately delete any Client data stored on personal devices upon Task completion.
• Never use Client information for personal gain or contact Clients outside the Platform.

5. Duration

This Agreement remains in effect for the duration of the Receiving Party's engagement with PrimeAssist and for five (5) years following termination of that engagement. For Client personal data, the obligation of confidentiality is perpetual.

6. Remedies

The Receiving Party acknowledges that breach of this Agreement would cause irreparable harm for which monetary damages would be inadequate. Accordingly, PrimeAssist is entitled to seek injunctive or other equitable relief in addition to any other remedies available at law.

7. Governing Law

This Agreement is governed by the laws of the State of Delaware, United States. UK and EU mandatory protections are not excluded for users in those jurisdictions.